EXCHANGE AND RETURN POLICY

EXCHANGE AND RETURN OF THE GOODS OF THE APPROPRIATE QUALITY IS AVAILABLE:

  • within 14 calendar days (of purchase of goods)
  • its consumer characteristics, factory packaging and complectation are intact
  • the item has not been used

(Article 502 of the Civil Code of the Russian Federation and Article 25 of the Consumer Rights Protection Law)

EXCHANGES AND RETURNS ARE IS CARRIED OUT AT THE ADDRESS BELOW:

Moscow, 20 Kulakova St., bldg 1A, business hours: Mon-Fri 09:00-18:00.

WhatsApp: +7 903 264-15-09 - Vladimir Kuklin

 

Attention! Exchanges and returns of goods purchased in parter showrooms (Elitstroymaterialy Mall, Kashirskiy Dvor Mall) is carried out only at respective shops.

Saint Petersburg, Sochi, Krasnodar, Yekaterinburg:

at brand showrooms (addresses and contact information)

Please note that the goods of the appropriate quality from "Supersale" segment can not be returned or exchanged.

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